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Frequently Asked Questions

1. How are your products shipped?
We can ship production via customer's FedEx/UPS account, with our FedEx (you will be billed), or if your ship-to-address is in our Los Angeles area, we can deliver.

2. What payment do you accept?
A 50% deposit is required when the production order is placed, with the balance processed once the order is ready to ship. We accept credit cards, cash, or check. Credit application is available for Net30.

3. What are your lead times & minimums?
Lead times and minimum orders differ depending on product.

4. Do you offer design services?
We have an in-house art department that can help with your branding design. We do not offer specialized logo designs. 

5. Our printer is not functioning correctly, what do I do?
We have on-site certified service technicians that can help with printer repairs.